| |
| |
|
|
|
Business Fails When We Do Not Talk
You may remember being told as a child, "Keep quiet!" "Children should be seen, not heard," and "You talk too much." You were a "good" kid if you kept quiet. However, being quiet when you are little causes big problems later in life. As an adult, you may have been punished for communicating. For example, if you admit you committed a crime and are sorry about it, no one cares. You still go to jail. If you honestly tell your spouse you are thinking about an affair, your marriage suffers if your spouse is not very understanding. If you tell someone you feel a little crazy, who knows what might happen. So you learn to keep your mouth shut. However, businesses fail when managers do not talk to employees or employees do not talk to customers. Everyone mistakenly believes telepathy is working. "I thought you knew I was unhappy with your performance." "You should have known I was overworked." Marriages are ruined by poor communication. Rather than openly discuss sex, money, body problems or whatever, couples hint about their concerns or simply say nothing. But without support and understanding from your primary teammate, you do not go as far. In fact, a bad marriage can ruin everything in your life. Both parties in a successful marriage are able to give and receive communication from their spouse on any subject. Life is miserable if you have no one to openly communicate with. Friendships are based on communication. The lack of friends or a spouse to communicate with often leads to mental problems. So the first communication skill you need is to get out there and talk. Unfortunately, on some topics, you've learned to watch what you say, to keep it under your hat, to zip it up. "So that is the basic lesson that anybody learns in this universe. They learn to keep their mouth shut, and it's the wrong lesson. When in doubt, talk. When in doubt, communicate." - L. Ron Hubbard Whenever you have doubts about something, COMMUNICATE! Talk, talk, talk until the problem resolves. When you feel stress, disagreement or resistance between you and someone near you, the wrong thing to do is ignore the problem. Instead, start communicating. When you know you should say something, say it! For example, an employee knows another employee is embezzling money and so says something to the employee and/or boss. A doctor knows he must talk to a about the patient's rude behavior to the office staff. An employer knows she must discuss poor performance issues with some employees. Take the bull by the horns. Move ahead in life. Spit it out. If you're worried about the consequences of saying something, you can ask first. Examples: "Lisa, I want to say something about your driving to help keep you out of accidents, but I don't want to upset you. Can I tell you what I think or should I keep my mouth shut?" "Boss, should I tell you if I think you are giving me bad advice?" "John, our marriage means so much to me I don't want to say anything that would jeopardize it. But I have done something wrong and I'm sorry I did it. I think it would be good for our relationship if I told you. Don't you think it's best if we are 100% honest with each other?" "Can you listen to something unfortunate I have to say and remain calm? Are you ready?" In the long run, you are always better off by communicating. Take responsibility and talk. Staying silent solves nothing. Copyright © 2004 Fernando Soave CEO CUTTING EDGE MLM http://www.cuttingedgemlm.tk Free Cutting Edge MLM Newsletter. Fernando Soave is the author of "Cutting Edge MLM News." He has been in marketing for 20 years and is helping individuals succeed online. Visit his site to find out how you can get free reports. http://www.cuttingedgemlm.tk or Subscribe to the Free Cutting Edge MLM Newsletter and receive your +$585 MLM Value Pack. http://www.cuttingedgemlm.tk mailto:mnet@followup101.com?subject=SUBSCRIBE
MORE RESOURCES: |
|
|
|
RELATED ARTICLES Feedback - Make it Descriptive Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements above; however, they could be better. There is also the danger that these statements could come across as a bit patronising. Human Resource Employee Risk Profile - Management Risks Explained Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select 'No' eg in Q1 if you have employment contracts for your employees and not for your management team then select 'No'. Critical Success Factors - Next The Critical Success Factors Focusing on the things that make the biggest difference to your future prosperity. (Note, although this article was written in early 2002, it is totally relevant. Guidelines For Conducting A Good Meeting Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting itself? How can you be sure the meeting you've so carefully planned and prepared actually comes off as expected?The checklist below can help you through the process. Leadership Skill: How to Handle Difficult Conversations A good leader has the ability to empower others. It is important that a leader develop people who want to share and help in carrying out the goals of the organization. Meaningful Diversity: Creating Cultures of Inclusion In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman. Teamwork Training: Learning to Build a Successful Team Teamwork is a process that can be experienced outdoors and well as in the workplace. A lesson learned in one environment can be applied equally well in another. To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company As a child, you probably heard, "to thine own self be true." But what does that really mean? When the newspapers are full of cheating and lying business owners, politicians, and academics, does it really make sense to maintain your integrity?To me, the answer is a clear, unwaffling YES! Without your integrity, you really don't have a business or a career--just a waiting game until you world comes crashing down around you. 6 Steps To Effective Management During Change Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.Step 1: Establish ObjectivesThe process must begin with a clear and detailed statement of objectives and move from there to goal design. Help Your Employees Prepare for a Performance Appraisal PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to give some thought to the purpose of performance appraisal: it is a means to learn from the past, plan for the future, and improve effectiveness and work satisfaction. The performance appraisal discussion is an opportunity to motivate, recognize, and reward your employee. Sweet Parting Of Ways Why settle for bad feelings when your employee leaves the firm? Human resource managers can help to sweeten the occasion during the exit interview, and get valuable information to help the company in the new knowledge age.More often than not, human resource (HR) managers place more importance on job interviews than on exit interviews. Creativity and Innovation Management - Competition versus Collaboration There is much confusion as to whether competition or collaboration is most beneficial to creativity and innovation. Though there are negatives to collaboration and it is not easy separating the effects of time pressure and group activity, in general collaboration beats competition. Industry Analysis Section of Your business plan Writing a Business Plan for your next entrepreneurial endeavor is crucial. You will need sufficient capital and a guide to keep you on track. 10 Resolutions For The New Year!! Each year many people create a list of resolutions designed to help them improve their lives. As Business Leaders, we also need to take a look at our business lives and find ways to improve ourselves. Recruitment - Pick People Who Think Old style management doesn't encourage personal mind control, employees aren't encouraged to think. That was certainly the case when I started work back in the bad old days however it's still prevalent in many businesses today. What 80% of Businesses Don't Know: Tips for Improving Your Working Capital Management What is the number one way to prevent failure in business? Take a minute to really think about your answer. What comes to mind? Increasing patients or customers served? ? Effective marketing? ? Location, location, location? ? Improving patient or customer care? ? Being the best in your industry?Although these are all essential aspects of business, the answer isn't any of the above. Creating a Team Working Environment TEAM DECISION MAKING: Managers who invite participation believe that people directly affected by a decision should be involved in making that decision. The effort is toward joint, cooperative decision making. Building Bridges of Communication Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. Internal Control - The Why and How Many retailers do not have good internal controls in place and place little importance on them. They are concerned with the buying and selling of merchandise and do not place enough emphasis on making certain that the sales get recorded, the money gets in the bank, the invoices are paid only once and the inventory reports are correct. How To Jump Start Your Profits and Keep Your Profits Rolling There are so many ways to jump start your prifits and keep your profit rolling. These top 20 ways are essential if you want to run a successful business.
|
| home | site map |
| © 2006 |
